Privacy Policy

This privacy policy discloses the privacy practices for this website only. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.
  • How personal data is collected, stored, and shared and how you can request modification or removal of your personal data.
  • Third party information added to our website

Information Collection, Use, Sharing, And Your Personal Data Rights

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. Rochem is the data controller of any and all information collected for this website including its contact forms. Rochem is also the data processor of any personal data collected which is information collected from our contact and career forms.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Data Protection Officer (DPO)

If you have any questions about the data that we collect or requests to remove your personal data, please contact our data protection officer via the Rochem Marketing department either through our contact form or by calling toll free 1-877-6-ROCHEM.

Your Access To And Control Over Information

You may opt out of any future contacts from us at any time. As per the listing below, you also have the right to request that your personal data be changed, updated, or removed at any time. If you need your personal data removed for any reason, please contact our data protection officer, listed above.

  • See what personal data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

We do not store any personal information in cookies including email address, names, location, etc. We only store information necessary for your user experience on the website which may include your IP address provided by your ISP. IP address cookies are stored indefinitely. All other cookies expire in the usual time that web browsers are set to delete cookies or you may manually delete your cookies from our website by clearing them in your web browser. You must clear the cookies for each web browser that you use to visit our website as one web browser will not delete the cookies from other web browsers.

Data Used By Third Parties

At the time of this update, the only third party who may collect data from our website is Google via Google Analytics. This tool is necessary to help Rochem understand page views, traffic patterns, and our most visited web pages.


Our Privacy Policy may change from time to time and all updates will be posted on this page. This privacy policy is in compliance with Global Data Protection Regulation (GDPR).